Frequently Asked Questions

Getting started

Drip Drops is a sneaker and streetwear company that specializes
in buying, selling, and trading exclusive sneakers and streetwear.

We're your one stop shop for everything hype!

We offer a variety of limited sneakers and streetwear ranging from Yeezy's, Jordan's, Travis
Scott, Off-White, Supreme, BAPE, and more..

Rue du Lombard 11 - 1000 Brussels, Belgium

Kammenstraat 44, 2000 Antwerpen, Belgique

If you have a question about a product, please make use of the chatbot online or send us an email atΒ info@dripdrops.be. You can also visit ourΒ CONTACT USΒ page and ask us there.

If you wish to sell to us online, please visit ourΒ CONTACT USΒ page. Products must be new and unworn.Β Otherwise, come visit us in store with your items!Β 

To get in contact with Drip Drops, please visit ourΒ CONTACT USΒ page.

Authenticity

Yes, all products sold by Drip Drops are guaranteed authentic and
new and are delivered in the original packaging (unless mentioned
otherwise).

Prior to shipping out, our team of educated and
experienced sneaker heads carefully inspect the product for authenticity.
Once authentication is passed, only then is the product advertised
online.

Shipping

Orders are processed within 3 business days and shipped within 5.
The time it takes to arrive at your doorstep depends on your location.

As we are based in Europe, normally your order will arrive in 7-12
business days (excluding weekends & holidays). Orders within Belgium
take between 2-6 business days. International shipments outside of
Europe may take longer.

It is possible that shipments may take
longer than expected due to the economic situation, shipping carrier, or
availability of the product. For more information about shipping,
please see ourΒ SHIPPING POLICY.

Once an order is placed, you will receive an email containing your order
number and summary. When the order is shipped, another email will be
sent out with a tracking number in which you can use to follow your
order.

If you have not yet received an email with a tracking number, it
is because your package has not been shipped yet. As soon as the order is shipped, you will receive an email with the relevant tracking information.

Orders

If you would like to cancel your order, please email our customer service atΒ info@dripdrops.be.Β 

If you would like to return your order, please read ourΒ REFUND POLICY.